After you place an order, you’ll receive a confirmation email right away. Once your hat has been made and shipped, we’ll send a second email with tracking information. You can also check your status anytime on our Track Order page.

Because every hat is made to order, we can only make changes if your order hasn’t entered production yet. If you need to update something, contact us as soon as possible, and we’ll do our best to help.

Custom orders usually take 2–3 business days to produce before shipping. During busy seasons or periods of high volume, processing times may be slightly longer.

Contact us right away. If your order hasn’t shipped yet, we can update the address. Once a package is on its way, we’re unable to reroute it, but you may be able to contact the carrier directly via the tracking link.

Yes. Digital gift cards are available and delivered instantly by email.

You can reach us anytime through our Contact page. We’re here to help.

We currently ship within the United States and Canada. At this time, we do not offer international shipping.

Orders take 2–3 business days to be made before shipping. Once shipped, most orders arrive within 3–5 business days, depending on location and carrier. For more details, view our Shipping Policy.

Yes. Expedited options are available at checkout.

Once your order ships, you’ll receive an email with a tracking link. You can also check your shipping status anytime on our Track Order page.

If your package is marked delivered but you can’t locate it, please check around your delivery area, with neighbors, or your local post office first. If it still doesn’t turn up, contact us, and we’ll help guide you on the next steps with the carrier.

Not at this time.

Because every hat is custom-made just for you, we’re not able to accept returns. If there’s an issue with your order, reach out, and we’ll make it right.

Since each hat is made to order, we’re not able to offer exchanges for new styles, colors, or designs. If an item arrived incorrectly or damaged, contact us, and we’ll take care of it.

If your order arrives damaged or isn’t what you expected, let us know as soon as possible. We’ll replace it or fix the issue right away.

All of our hats are adjustable and designed to fit most head sizes comfortably. If you’re unsure which style works best for you, check our Size & Fit guide or reach out for help.

We accept all major debit and credit cards. You can also pay using Shop Pay, Apple Pay, Google Pay, or PayPal at checkout.

We do not offer Shop Pay Installments at this time. Payment is due in full at checkout using our accepted payment methods.

Yes. Digital gift cards are available and delivered instantly by email.

All orders are processed in USD.

Yes. All payments are processed through Shopify’s secure checkout. Your payment details are encrypted and never stored on our site.

Choose the patch that speaks to you, pick your hat style and color, and add optional layering patches for a custom look. We custom-make your hat after you place your order.

Yes. You can purchase any hat as-is with the main patch shown on the product page.

Layering patches are smaller add-on patches that you can place on top of or around your main patch for a more personalized look. You can add up to three depending on the hat style.

Yes. We offer custom patch design for bulk orders of 100 units or more. This applies to custom-designed patches and custom-designed finished hats.

All of our hats are adjustable and designed to fit most adults comfortably. For more details, visit our Size & Fit guide.

We offer four styles: High Profile Foam Trucker, Mid Profile Twill Trucker (5-Panel), Mid Profile Twill Trucker (6-Panel), and Mid Profile Twill Baseball Cap. You can choose your preferred style on each product page.

Yes. We offer wholesale pricing for approved retailers. You can order finished hats or patches, whichever works best for your shop. To get started, visit our Wholesale page or contact us via our contact form.

Yes. We offer bulk ordering for events, retreats, teams, corporate groups, wedding parties, and more. You can order our existing designs or work with us on larger custom projects.

Custom-designed patches require a minimum order of 100 units. This applies to patches and finished hats that use a custom-designed patch.

Complete the form on our Wholesale page and let us knowwhat you're looking for. We’ll get back to you with the next steps, pricing, and ordering details.

Fill out the form on our Hat Bar page and tell us about your event. We will reach out with availability, pricing, and next steps.

We host Hat Bars for corporate events, retreats, weddings, bachelorette parties, festivals, store events, holiday parties, and private celebrations.

We can accommodate events of most sizes. Tell us your guest count, and we will customize the Hat Bar setup to fit your needs.

We bring the hats, patches, equipment, and an on-site Dozer team member to help guests design and create their custom hats. Guests choose their patches and build their look during the event.

We are based in Florida and travel for events throughout the surrounding areas. For events outside our local radius, travel fees may apply. Share your event location on the booking form, and we will confirm availability.

We do not have a set minimum guest count or a standard event fee. Pricing varies based on your event details, location, and the number of hats you expect guests to create. Share your information on the booking form, and we will put together a custom quote for you.

The Hat Bar setup is flexible and can fit most event layouts. A six to eight-foot table with access to an outlet is ideal, but we can adjust based on your venue. Let us know your space, and we will make it work.

We recommend booking as early as possible to secure your date, especially during busy seasons. Last-minute bookings are sometimes available, so reach out, and we will let you know our current availability.